Terms & Conditions

TERMS AND CONDITIONS OF TRADING

PAYMENT TERMS
New Accounts: paypal payment with order - payment must be received before delivery.  
Registered Account Customers: payment strictly through paypal. To use a different method of payment, please contact the office.
We reserve the right not to process orders if an account is outside our terms.

OWNERSHIP
The ownership of the goods, the subject of an order, shall not pass to the customer until payment in full is received.

NEW ACCOUNTS
Please supply FULL details requested through our website upon registration.

DAMAGED AND LOST GOODS
Any damaged or faulty goods must be reported in writing to us within three days of receipt, otherwise no liability is accepted.
Non-delivery of goods must be reported in writing 14 days of receipt of invoice.

RETURNS
Goods should not be returned without prior authorisation.  All agreed returns must be sent to our address shown on the invoice.
To qualify for credit, all returned goods must be adequately packed and protected and in a re-saleable condition.
We reserve the right to charge for handling/re-packing as and when applicable.

PART SHIPMENT
Every effort is made to send complete orders, however we reserve the right to make part shipment.

CANCELLATION
No orders or outstanding balances will be cancelled unless written notification is received prior to dispatch from our warehouse.

PRICES AND SPECIFICATION
Whilst endeavouring to maintain prices, we reserve the right to alter prices and/or specifications without notice.  We also reserve the right to add surcharges where necessary, and vary order quantities to comply with pack quantity.  All capacities and sizes quoted are approximate.

THERE IS NO MINIMUM ORDER

ALL OUR PRICES INCLUDE DELIVERY COSTS.